How Our Legal Terms Apply to Your Account
When you open an account with gem55, you enter into a binding agreement with us. These terms govern every action tied to your account — from the moment you register, through every deposit via Touch 'n Go eWallet, Boost or GrabPay, to any withdrawal request you
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submit. We do not waive any term by failing to enforce it on a given occasion. Our terms are written for the Malaysian market and reference local payment rails — DuitNow, FPX and Maybank2u transfers are treated under the same account conditions as e-wallet funding. Where
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a conflict arises between a promotional communication and the core legal terms, the core terms take precedence. We update these terms when regulation or platform conditions require it; the revised version takes effect from the date we publish it. Continued use of your account after a
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published update is treated as acceptance. If you disagree with any revised term, the correct step is to close your account before the effective date and withdraw any remaining balance. Players in Kota Bharu and across Malaysia are subject to the same terms — there are
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no region-specific carve-outs within Malaysia. Access to the platform is conditional on local law in your area.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.